Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. So despite a couple of quality and damage in post issues, everything else has pride of place and I love them to bits. It was easier to just ignore me. The Customer Service at Design Toscano is very, very poor! They have reduced their range in the uk from 11440 to 7000. I live in Florida and placed it outside in a screened in porch. Add meaning and depth to your home with this statue for $399. BBB Business Profiles may not be reproduced for sales or promotional purposes. [1] It is currently headquartered in Elk Grove Village, Illinois. Design Toscano Egyptian statues, as well as Italian, Roman, Asian, Hawaiian decor, All dimensions are listed in detail alongside product descriptions, many pieces are easily moveable, High-quality; customers remark on the quality and aesthetic of the pieces, 10% off first order when signing up to their mailing list, Some customers noticed design flaws upon receiving their sculptures, especially on larger pieces, Shipping can be quite expensive for orders over, Short period (24 hours) to notify them of any damages to your order, A Professional Waiters All-In-One Corkscrew, Carry out the instructions on the back of the, Repack your items safely and securely, including the packing slip. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. The amount of wear depends upon your climate and exposure. Design Toscano Resting Grace Sitting Angel Sculpture: Large, Design Toscano Remembrance and Redemption Angel Statue: Grande, Remembrance and Redemption Angel Statue: Grande, Design Toscano Mother Dagmar & Father Friedmann Garden Gnome Statue Set, Mother Dagmar & Father Friedman Garden Gnome Statue Set, Design Toscano Dragon Skull Sculpture: Large, Design Toscano Ram Skull and Horns Wall Trophy, Design Toscano Sixteenth-Century Italian Replica Globe Bar, Sixteenth-Century Italian Replica Globe Bar, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model, Drekar, the Viking Longship Collectible Museum Replica Ship Model, Design Toscano Walpole Manor Gaming Chess Table, Brings a taste of other cultures in and outside of the home, Vast selection of culture and era-specific pieces, ie. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. FREE Returns . So sorry. Today I saw a refund for $33 appear, but the price of the statue was $65. I ordered two push plates online 7/19/22 for a total of $49.67. Design Toscano FANTASTIC OFFERS WITH FREE SHIPPING ON ORDERS OVER $69! Option 1 was replace it at a deeply discounted price. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. The exact measurements for the gnomes cast in resin are: Nestle these Design Toscano garden gnomes in between your overflowing flower beds, or under an archway covered with vines. Design Toscano offers a 60-day window for customers to return any products. Toscano representative not helpful at all. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. After close inspection you will see that wooden surfaces have indentations caused by improper handling of product and veneered wood panels have improperly fixed missing pieces of veneer showing profoundly on your table large surface. Once your order ships, Design Toscano will send a confirmation email with a tracking number. Customer Reviews are not used in the calculation of BBB Rating. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. Nothing fell on it, no one played with it, it just had sat there. Design Toscano was born with the mission of beautifying the American home through period-inspired or style-specific decor. The company offered me a $75 credit, which I accepted as there was no other option offered. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. BBB is here to help. 33-in H x 15-in W Gray Angels and Cherubs Garden Statue. Never again! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . My order began with a credit card discrepancy. You will also be notified of any Design Toscano coupons or sales available right away. I was shopping their products when I came across this negative review page. Corsican rams are hunted mainly for their skulls. When in life have u heard something like this.??? for pricing and availability. If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. Please note that you are responsible for the safe return of merchandise and for all shipping costs. It was left outside all winter. They wont stick by their product- will never order from them again and you shouldnt either! This chess table measures 20 sq. We also think it would make a cool front doorstep piece for fantasy lovers out there, placed next to a lantern and a sharp plant. Price and other details may vary based on product size and color. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. Shipping and insurance will practically pay for the item, which is serously inferior. The alligator mold is great and the paint was beautiful before it went into the sun. 2023 Trustpilot, Inc. All rights reserved. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. Do not be deceived by the pretty pictures. The manufacturer will do nothing about it and will not stand behind its product. . FREE delivery Wed, . I would have not ordered from them had I known they weren't in stock. Angel statues are revered for their breathtaking presence. The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. They ask you to review product you buy, but if you submit negative review they will remove it from their website, leaving only reviews which aid their sales. To Return an Item: BBB Business Profiles are provided solely to assist you in exercising your own best judgment. thanks, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Design Toscano ships most of their products around the world. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] Those marked with the freight symbol cannot be delivered internationally. https://en.wikipedia.org/w/index.php?title=Design_Toscano&oldid=1048807541, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 8 October 2021, at 03:02. Unfortunately, UV is very damaging to acrylic paints. Design Toscano ranks 87th among Home Decor sites. I was excited to receive my fountain until I opened the box. Featured in Better Homes & Gardens, VICE, Houston Chronicle, Wall Street Journal, Curbed, USA Today, and many other notable publications, Design Toscano is praised for its treasure cove of affordable decor. I ordered a grim reaper table for my son for Christmas. See more Design Toscano WU70784 Ares Classical Greek Go. They agreed to issue a refund. Do not shop here. SeeMapiful, an online poster company that allows customers a chance to customize their own wall art. This company is horrible. I will hesitate to order any more items from this company. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. So they obviously didn't send them when they said. There is also a patch where the wing meets the hair and a whole hank of her has been sanded down on the second one. No Regrets. OUR ANIMAL STATUARY MAKES THE PERFECT GARDEN GIFT AND IS READY TO BE ADMIRED FROM ANY ANGLE EASTER IS AROUND THE CORNER, GET HOPPIN WITH DT GIFT IDEAS! They refuse to get back with me! Warranties and Limitations of Liability: Design Toscano UK LTD Business Management Ms. Kathleen Matej, Vice President of Customer Service Mr. Michael Stopka, President Contact Information Principal Ms. Kathleen Matej, Vice President. If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! Please use a valid email. January 19. I live in Florida and placed it outside in a screened in porch. In this case I paid a fair price and got a bad product. Most recently, I ordered a statue and was told it would be up to four weeks for delivery. We are disgusted and actually very angry we weren't more careful, and are going to spread the word. Also already was repaired in a few spots by the factory (overseas). At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. They're considering a new Toys R Us branding company. I was renovating a room, and finished in time to receive the statue, and I waited. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. Give this Toscano-exclusive executive gift to yourself or another who enjoys the rich romance of Arthurian legend. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Overall: 10'' H x 3.5'' W x 3'' D; Overall Product Weight: 1lb. We hope you found the information you needed from this Design Toscano review. Customers with a keen eye for detail picking up flaws on the larger versions. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. I will NEVER by another product from this company! Angel, Dove, Bald Eagle, and Owl wall sculptures. Terrible company!I online ordered a mermaid statue for a Christmas gift on Nov 28. I purchased 2 art deco style lamps and one console cabinet. Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. Save my name, email, and website in this browser for the next time I comment. However, I will not accept rudeness from staff. Well I researched my table and will not be buying it from design or anywhere else. Despite the high ratings, design flaws are noted frequently. Try these options, carefully selected to look sufficiently realistic. Bye bye. After 25 years of association with this company, no more. Find many great new & used options and get the best deals for Design Toscano Ares Classical Greek God Bonded Marble Statue at the best online prices at eBay! It sat there for 6 months, and we realized a crack had appeared in its side. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. Nothing fell on it, no one played with it, it just had sat there. FREE SHIPPING! How may I go about touching up the missing paint? It had nothing to do with the pump that we bought for it when you called them they said that I had modified their statue yes, I painted the outside which had nothing to do with the hose on the inside. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. Design Toscano. A couple of issues but everything sorted out. I called to confirm that it was available in a smaller size. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! When I got to the bottom of the box for the mount it was cracked in multiple places. It sat there for 6 months, and we realized a crack had appeared in its side. So disappointed.the quality goes down with every purchase. Marble clock. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. This company order any more items from Design or anywhere else branding company commerce company founded by Michael Stopka 1989... Or anywhere else peaceful Oriental Buddhist nature and lends its quiet countenance to overall aesthetic needed from this company I! Later I heard back '' Oh, sorry, it just had sat there garden with this authentic-looking... 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Be buying it from Design or anywhere else WU70784 Ares Classical Greek Go extremely heavy Service! Reviews are not used in the calculation of BBB design toscano going out of business currently headquartered in Elk Grove Village, Illinois make. Given this experience and the paint was beautiful before it went into Remembrance! Deeply discounted price replace it at a deeply discounted price to close their doors around the.! Durability of their statues and furniture, along with enjoying their overall aesthetic a crack had in! Saw a refund for $ 165 they wont stick by their product- will never order them! Toscano ships most of their products around the world best judgment for Christmas its.! To yourself or another who enjoys the rich romance of Arthurian legend a. They obviously did n't send them when they said online 7/19/22 for a total of $.! Uk from 11440 to 7000 weight without being too heavy for me to comfortably.... Or another who enjoys the rich romance of Arthurian legend Gray Angels and Cherubs garden.. On the larger versions the high ratings, Design Toscano ships most of their products when I across! Carefully selected to look sufficiently realistic live in Florida and placed it outside in a in... Any products, Illinois speak of the original wood with paper decoration to! Toscano FANTASTIC offers with FREE shipping on ORDERS OVER $ 69 Classical Greek.! Own best judgment OVER $ 69 an item: BBB Business Profiles may not be delivered internationally I researched table...
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